"I just ordered 500 CD's from Sonarus. Talk about great service and delivery! Wow! I ordered them online one day and received them the very next day. Great service! Keep up the great work!" -- PPG Industries
"Sonarus has met all of our needs from the smallest detail to the most complex situation. We can rely on them to deliver a quality product, in a timely manner. Sonarus's customer service goes unmatched in the market place. We're a very satisfied client." -- Bradley Glonka, President, Linux Central -- An Internet.com company
"The CD-ROM you prepared for us has won some rave reviews by our client. So I just wanted to pass this feedback along to let you know what a good job you and your team has done for us. Thanks again, and I look forward to working with the Sonarus team again in the future!" -- NetAdvantage
“We expected good things from Sonarus and they rose to the challenge. When you get quality printing, packaging, manufacturing, and excellent serice with only one call, it’s a big timesaver.” -- Digital Media Concepts
“Thanks, Sonarus for making it happen for us. Our demo disc was perfect, and we really appreciate your efforts!” -- Eddie Sartori, Musician
"We are very pleased with the production of the ReVolvolution CDs and will definately consider Sonarus as a supplier for any future CD project." -- Volvo Cars of North America
"Due to the terrible customer service and JIT promises that were never fulfilled by other Cduplication and fulfillment center my company has used, we decided to find the Right compnay to partner with to provide the Level of service that we now have with Sonarus. Their Employees are cross trained in every aspect of the business which keeps the "Waiting for an Answer" line of communication to virtually an instant answer. Whenever we are looking to use the latest that technology has to offer we now turn to Sonarus for all of our needs. They offer the -Right Price at The Right Time- everytime." -- Judge.com
"I received the CDs today. They look and work great. Thank you for your help". -- Zabeware
"Thanks to the efficiency of Sonarus we have been able to fulfill our customers needs on a continuing basis for over 2 1/2 years! Due to the product quality and customer service our clients are 100% satisfied. I would never use anyone else for our replication and fulfillment needs. Please know without your help - I wouldn't have been able to do my job! Thanks again for everything you guys do for us! " -- Compliance International
"Paytrust has a unique and challenging CD-ROM product. We spent a considerable amount of time researching duplication solutions. Nobody came close to providing the complete solution and competitive pricing that Sonarus has been able to provide. From their technical knowledge and support through to their responsive and creative sales team, Sonarus has worked closely with Paytrust to create an industry-leading CD-ROM solution for the past two years. It has been a great partnership -- resulting in a great product. Thank you GoldenROM"! -- Paytrust
"I really need to thank you, actually. For some reason, these projects have always been a nightmare for us. This went so smoothly! Your service was excellent. I look forward to working with you in the future. Happy New Year."--Caster Communications, Inc.
"I'm very pleased with your company's service to date. good job. Our sales representative serves us well." -- G. Tibball, Technology Marketing Corporation
"The CD's arrived Friday. They are very nice. Thanks for the good work and making sure they were up to specs. I'm sure we'll be back for another order." -- A.G., Essentia Software
"IONA had been utilizing a variety of local printers to burn CD’s and print or silk screen the CD’s labels. Sonarus had approached IONA about the variety of products and services that they offered, all at a cost that was allowed for greater savings. To date, IONA has done four different projects with Sonarus and the product quality and service levels have far exceeded IONA’s initial expectations." -- IONA
"Thanks for all your help Rich - you guys have been amazingly helpful." -- G2 Interactive, Inc. / Force 12 Studios
Sonarus - attention: John Lanz and staff:
"Your service and quality on this order for SCS and Heinz has been superb. Customer is very impressed with your ability to take a load of crap and come out with roses. Our hats are off to you. And thanks for the updates (via the OPTICS system) - a great program and service!" -- HJ Heinz Co.
"Just wanted to let you know that the CDs arrived last week. Everything is great! Thanks a lot for a job well done! You have definitely secured future business from PCGFY! Thanks, Alexander" -- Alexander, PC Games For You
"I received my order and everything looks Great! Thanks SO much for everything, you were really helpfull throughout the whole proccess. Tell your boss you need a raise, says me! Thanks again." -- Logan Kendell, Musician
"Dave- Thank you sooo much for your expedient efforts. You've been very responsive and we are all very impressed with the quality of work that Sonarus is delivering to us as well as the level of service we have enjoyed thus far. The artwork and sound came out perfectly and we are all very excited about our new venture into CD's and more importantly, the mass market. Thanks again to everyone at Sonarus who have helped us thus far, and we hope that our partnership is mutually benefitial in both joy and abundance." -- OTS
"Thanks, Rick. Great service. Very impressed." -- Maryland Department of Natural Resources
"I received the CD's today and they look real good. I test loaded one and it worked fine. I wanted to thank you both for the help you gave me. I needed it due to this being my first time doing this type of thing. Pass this on to your boss." -- Bob, Distant Star Productions
"I requsted some samples of an item we were trying to put together and the response time was excellent! We have been very pleased with everything Sonarus has done for us. Thank you for doing your best to help us meet our last minute deadlines!" -- PST
How sweet of you to say. Thank you so much for the nice compliment. I really enjoyed working with you as well. I filled out the survey that Optics sent me and gave you EXCELLENT across the board. I'm very happy with the service I received from you and your team. I'm sure we'll have more projects coming your way since we've gotten great feedback from this one so far. We passed out the samples and everyone thinks its just a great marketing tool. -- Dawn
"Hello Patty! Just received the order today! Thanks for all of the follow-up! had a great vacation in cape cod, despite the non-stop rain !!" -- Lisa T.
"I've been having email problems the last couple of days, so you may not have received notice that the CDs arrived on time, where they belonged...and Mitsubishi was thrilled! My thanks to you...and to Regina, who kindly sent me the FedEx tracking number. You have saved my life yet again." -- K. Hyde
"Jim, thanks so much for all your help today, and thanks for getting us re-connected with the excellent service that Rich gave us in starting this order. I was glad to hear that you're able to re-route the CDs to Tina, and that you were able to correct the billing matter as well. As we discussed, in a week or two I'll be in touch to discuss whether you have ideas on how Sonarus might fit into our next project - a higher volume and hopefully on site turn around project in Orlando in February. Thanks again for getting this turned around!" --Geoff
"We received everything on time and in good condition. Thank you so much for all of your help. I'm sure we'll be doing business with Sonarus in the future." -- Rick Havourd, Schools Open
"The CD's arrived on time and look great. Just a quick note to let you know how very please we were with your customer service. Every time we needed to communicate, you responded expeditiously! And, we will be doing business with Sonarus again. Kudos for the Sonarus team!" -- Michael, TBEN
"Thank you very much for following up on the price quote... As I mentioned earlier, we are not exactly ready for the materials to be shipped out, but it will be within the next couple of months. In the meantime, I have begun to compare price quotes... I will say this much -- Sonarus has so far proven to be the most dedicated to earning my business... I thank you once again and will be in contact with you in the near future…" -- Somatic Sound
"The CDs were awesome. You and your team did a phenomenal job with our project. Many thanks and look forward to more business with you and your firm." -- Diane, SYGMA
"Valerie - THANK YOU for your assistance is pricing and costs with Amanda's CD. I was dreading the many phone calls, bids, etc. that we were thinking we would have to endure. You were wonderful! I made one phone call - you answered all my questions, and I will have a complete - ready to sell CD - all at once." -- Mhertwick Associates
"Jim Varacalli was great to work with. I'd never done a project like this before and he was able to walk me through the process and meet our VERY TIGHT schedule. I had a great experience and will definately be using you in the furture. Because of my great experience with your company and sales reps, I will refer you to my collegues. Thank you!" -- Dawn Gilmore, Franciscan Estates
"DVD turnaround time excellent - over a week ahead of schedule. Quality of the product excellent - you'll get all my repeat business." -- Paul, Classic Images
"As always, another great job by Sonarus!" -- Randy Kreisher, USAGENC
"Thanks Rich for all your Excellent service over the years." -- Robert Ling, Matrix Orbital
"The CDs just came in yesterday and they look GREAT! Everyone in the group and I were very impressed. A nice touch of "jazziness" yet very professional looking! Once again, thanks to you and Rainey and your staff for a job well done!" -- Gary, University of Pittsburgh
"Just wanted to let you know how pleased we were with Sonarus's work on the Research to Reality project. The face art looks great, the product was delivered on time, you took care of the last minute increase in the order, and Paul absolutely loved the tracking system! It's a pleasure doing business with you, and thank you for the great service." -- Carol, Liberty Mutual
"Barb, I wanted to take a minute and thank you for all your help and putting up with my paranoia's about shipment dates, etc. We've had many problems with several different vendors in previous years but this year has been
great working with you and Sonarus. Thanks, again for your professionalism and great customer focus. Please forward this message to the appropriate person who could recognize your efforts and have them call me for a more personal praise." -- Daniel, Citizens Bank
"We just received the CDs, just in time for the concert. Thank you so much! Jim is on his way down to the amphitheater with a huge smile on his face. We're grateful for your assistance and proud to refer friends and associates to your service." -- Debbie Phillips, Sirius Solutions
"I want to start by thanking you for all your help with our projects. From the first call to the product arriving you have been a great service to me. I would like to thank the rest of your staff that helped me, especially the art department. The art department came through and saved the day. I have gotten numerous compliments (in the past) regarding the artwork for both DVD’s. Your company provides an excellent product at a great price and service I believe cant be matched anywhere else. We have many more projects in the coming weeks. You have earned a customer for life. I would recommend your company to anyone looking to do this type of work. Keep up the good work, and I will have new project information shortly." -- Daniel Norensberg, The Norensberg Foundation
"As I hassle with some other folks, just wanted to take a minute to offer praise to you and Sonarus. You have been the model of excellent communication and prompt, professional performance. I hope your company is doing as well as it should be--you do a great job, and we appreciate it. I wish others could follow your lead!" -- Mark, StyleEase
"The Discs turned out great - exactly what we wanted. Thanks much - I'll be calling you again soon!" -- Lauren, Blue Man Group
"Thanks so much for all your help! I have to tell you that I did a project a few years ago with another cd replication place (it didn't involve a mailer though - just a jewel case and cd artwork) and my experience with them was horrible. Working with you has been SOOOOO nice! I really appreciate all of your help. " -- Ingred, InFusion Dynamics
"Barb, I wanted to take a minute and thank you for all your help and putting up with my paranoia's about shipment dates, etc. We've had many problems with several different vendors in previous years but this year has been great working with you and Sonarus. Thanks, again for your professionalism and great customer focus. Please forward this message to the appropriate person who could recognize your efforts and have them call me for a more personal praise." -- Jim, Phlocking Phaithful
"Wow -- I'm really impressed with your online communication system/processes." -- Andy, Ministries International
"Thanks so much for the great customer service on our project. We got the discs in time and had a great festival. They were very well received. I look forward to working together again on our next project." -- Kent Olmstead, Raxor Wire
"This looks great, You have an incredible team of people at Sonarus!!" -- Laura, Haig Point
"I just wanted to tell you how impressed I am with our recent order from Sonarus. Everything from the first call to the final deliverable went smooth and the end product looks amazing! Your attention to customer service was top notch. Thank you and I look forward to working with you again." -- Mike, Get Kinetic
"Derek, Thank you for your quick resolve regarding our situation last week. I appreciate you stepping in and just wanted you to know, as well as to compliment you on your staff. Patty, Alicia, Jim, Regina and Scott have all been quite helpful and efficient. Now if I can only satisfy the demands of my customers over the next few weeks life will really be good!" -- Linda, Jed Co
"I like your new company! Makes me want to create more CD's!!" -- Meryl @ SpeakStrong
"So far I have had nothing but a good experience with your company. I hope to have the same great experience with your company's service all the way.Keep doing good work! Thank you. Best Regards" -- Nikolay Travkin, President & CEO, Rmax TV
"Derek and the Crew At Sonarus, Thank you for your quick response to a problem. We have received the 10,000 CD’s and will be delivering them to our client at 12:30. Everyone has problems, it is how you react and get it taken care of.
This follows your Vision Statement:
Team Sonarus Vision Statement
To truly connect with our customers with such
excellence in service, that they trust us, believe in us
and come to expect the quality and value of GoldenROM
not for a single project but rather a lifetime of successes.
Thank you again for responding to a very difficult problem" -- Mike DeVaney, VDS
"The DVDs have just arrived and I wanted to drop you a quick note to tell you that they look just great. I can't wait to play one, as if the excellent packaging job will somehow make the actual movie itself better. I didn't really appreciate the yawning gulf between burning a few disks on an inkjet duplicator and having them professionally replicated until I saw what your team did with my project. Please pass on my thanks to the whole team for a job well done." -- Mark Sullivan, Producer/Director
"Hi Derek,I just wanted to let you know that we received the DVDs today. I really appreciate you taking care of my situations and making my life a lot easier. I am very pleased with and appreciative of the level of customer service you have shown me. I look forward to our continued working relationship. Thanks, Susan"
"Hey Rich, Thanks for checking in. All appears to have gone well with the last order, and I like the cardboard mailers and the labeling you did. We will continue to do that for upcoming orders. Right or not, it felt to me there was extra attention to our order this time around, and I appreciate that. After a repeat history of glitches of one sort or another for the last handful of orders, we were perilously close to taking our business elsewhere. The great service on this go-round will keep us on board with Sonarus. Thanks, Mark"
"Hi Rich, We are very pleased with the menu and LOVE our signature music playing during the menu. We would like that on all future menu's you do for us. Tell your guy he did a great job!" - Dawn, RV Education
"Hi Patty. The cd’s arrived and everyone has been swamped getting them off to where they needed to go. They work fine and look really good. I wish I could have simply started with you on the front end, then we could have spared ourselves a lot of grief on the back end. Thank you for doing whatever you needed to do to get the project out of there. How long do you archive files? I am thinking we may need to get more of these done within the next few months…" - Mary, Orbis
"Derek-Your response to this issue was prompt, professional and comforting. I appreciate your straightforwardness and your frank honesty. That is precisely what we need and want from our partners." Mark - Pims, Inc.
"Terrific-- thanks so much, Tera, for all your help on the project. Wow-- Jack just brought over the finished product- It looks GREAT!!" - Jane, Abbott Laboratories
"Rich, I can't tell you how much I appreciate all the work you've made happen for us over the years and dealing with you has made goldenrom / sonarus one of my favorite vendors to deal with. I hope all is going well. " -- Matthew, IS Corp.
Email us for more details at sales@Sonarus.com